The Life-Saver: Canvas Tier 1 Support

pmartinez
Instructure Alumni
Instructure Alumni

vanzandt

 

 

For a campus with a small local support team and over 36,000 users, the Canvas Support Tier1 service has been a life saver for UC Davis. We'll discuss pros and cons, share important considerations, and offer strategies for managing the relationship with a vendor-provided service desk.