Show, Don't Tell: Self-Serve Interactive Help

[nuras196]

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Richard Salisbury

Kellogg School of Management, Northwestern University - HigherEd

Using a JavaScript-based, interactive, guided walk-through, faculty and department administrators are able to maintain consistent course standards, quickly perform infrequent tasks, and most importantly, leave you alone.

[biray]

In case you missed the session,  @mjohnson3 ​ blogged about it here: Show, Don't Tell: Self-Serve Interactive Help​

[kub26]

Hi there! I had to miss this session nuras196, but I am SUPER interested in using this tool or something similar at our university. Is there any chance you'll be sharing your slides or some other details from your presentation? I would love to know what other options besides WalkMe you evaluated, and what made it your top choice? I'd also be interested in which topics you created walkthroughs for  first (i.e. what was the lowest hanging fruit for your audiences?). Thanks!

[biray]

The session recording is now available here: