Honorlock Live Chat Support Available

[#1]

Applicable Learning Management System(s): Blackboard, Blackboard Ultra, Canvas

Campaign Description: Guiding students to use the 24/7 live chat support provided by Honorlock

Success Criteria: Less workload on the internal support team, while providing live support to students at the moment of need

Submitted by (and on behalf of, if applicable): Annelise Ewing Goodman on behalf of Athens State University

Honorlock Technical Support

Guiding students to use the 24/7 live chat support provided by Honorlock

Location: Exams

Audience: Students

Content Type: systray message

Copy Message Content: 

Need technical support or have a general support question? Click on Begin Live Chat to connect with a Support Team Member now!
 
Whether you’re testing at two in the morning or on a weekend evening or over a holiday, you can call our team at any time and get help from a human. They’ll troubleshoot anything you’re having problems with and make your online testing experience as smooth as possible.