Walkthrough Displaying While Masquerading as a User

[hechla]

As part of our implementation of  Impact we started creating a walkthrough. We didn’t complete the whole thing so there’s some rough edges we would never publish to all of our students.  We assigned it to just a custom group of users that were part of our implementation team (Test Implementation group). I'm in that group.  Today I was masquerading as a specific newer user (a student) and when I went to the screen where the walkthrough would be triggered, I saw the first step (in the walkthrough) pop-up.

Now, I'm confused because I was masquerading as another user who is not in the Test Implementation group that the walkthrough is assigned to. I can only assume that somehow the system knows it's me from an Impact visibility perspective BUT still triggers the walkthrough (which I've walked through all the way and dismissed already) because I’m masquerading as the other user. Very confusing. Was wondering if anyone knows if this is expected behavior or possibly a bug. I am submitting an email to Instructure Support as well. 

[jsowalsk]

@hechla We have noticed that if you assign a group to a walkthrough or message it still appears if they have dual roles such as a TA and Student. I would recommend informing Impact about this.

[hechla]

Hi Jessica, I was told by Instructure support that it "is because we do not honor the Canvas Masquerading feature. When you are signed into Canvas with your particular user and Roles, we are going by this user. The current Canvas user id is the one we follow along the way as you navigate in Canvas."

I'm not sure if that addresses the point you were making. 

[jsowalsk]

@hechla What I mean is if you do a message or a walkthrough, there could be more than one demographic seeing the steps than what you have expected. How have you tried to masquerade for this, and I can test?

[jsowalsk]

@hechla I spoke to someone on my team and they said that you cant masquerade since it will masquerade as yourself. 

[hechla]

That's correct. That's basically what support told me. Impact will always look at the current Canvas user id of the person originally logged in so masquerading has no effect on Impact messaging or walkthroughs.