I am a Canvas administrator for a K-8 school.  Our institution purchased Studio thinking that it would be a good tool for teachers to leave video messages for students, especially younger ones.  We are finding that while Studio videos embedded onto c...

I have students who, sometimes, have to stop in the middle and leave. When they try to finish up, later, it makes them start from the beginning. How do i fix it to where it allows them to start where they ended?

Hi Canvas Gurus, Question: I uploaded the YouTube link into Studio, so faculty could watch analytics for participation or if he wanted to embed a quiz he could, but the video is just buffering/spinning and never opens. I thought maybe I uploaded too ...

Recording audio in Studio When recording the web camera, no problems occur. However, when recording the screen capture the audio is in and out and the recording is garbled. Working on a Mac, with Bluetooth headset that works fine in all other video/a...

Hi, I am designing and ESL course and students for my university report having issues uploading video from the rich content editor. It often will stall and not complete. Is this something I would need to have admins look at on the back end? Alternati...

Hi there, I would like to save a copy of my video recordings and place them into our drop box as a reference...can I do this? and how do I do this please?

Can I record and type at the same time to keep working while recording

When creating videos in Studio, the voice is distorted and sounds mechanical.  When using other software to do voice recording, there is no issue with distortion.  How do we fix this?

Hi, in a large course, I would like to see who has viewed a Studio and who has not. It takes forever to klick on each individual. Is there a way to do this? Thanks! Jonna

I've had many students and parents come to me saying that making videos in canvas doesn't work. They record and then when they push save nothing happens. Some say it takes hours for it to upload and finally does while others say they select save and ...

Does the speed a video is viewed at affect the Insights? There is a faculty who has tried viewing videos at high speed and didn't see the high-speed time showing up.

We have a user who cannot launch Studio Screen Capture. Worked with Canvas Help extensively (tried multiple browsers, clearing cache, updating Windows Security settings, etc, but the app just won't launch). Any suggestions on a fix?

I posted a studio video to one of my courses, say 101-01, in an annoucement. Students from courses 101-02 and 101-03 are showing up in the video insights. The only option for me is to post to all sections, but on the front of the announcement, it say...

when I use the screen recorder, it only records by background picture, and not the powerpoint in front of it... what am I doing wrong?

How do I set up Studio to record a mono source (external microphone) as dual mono? When I record in Studio on the left audio channel is being recorded. How is Studio recording audio from external sources (single mono, stereo, or other?)?Please explai...

Hi Everyone,I uploaded a podcast (mp3) to Canvas Studio and changed the thumbnail from the default to a custom image.  The change appeared to work just fine, but after viewing the podcast in Canvas Studio, the thumbnail reverted to the default and th...

I am a GA for class MKTG 360. The professor asked me to upload a 49G zoom video under week 5 of MKTG 360 and MKTG 645 in Canvas. I couldn't upload this video file to the Canvas. Please help.Thank you, 

I was wondering what updates are coming to the Studio API?We have some issues with some rather major limitations. Especially around users,Currently there is no way to change a users name (this happens as people get married or have their name legally ...