I am missing all of my videos and recordings from the past year, and part of this year. Admin doesn't know what to do. Submitted help ticket two months ago with no response. I have 3 full classes of uploads that are now just gone. Does anyone have an...

I have created a video in Studio and need to link it to a specific place on a specific page.  We have a Getting Started page that has 5 easy steps for getting started in the class and viewing this video is one of them.  As I said link has to be in a ...

...doesn't seem to include/import meeting cloud recordings of meetings scheduled through the Zoom LTI Pro Canvas integration.  Is anyone else experiencing this?  (...have we missed something in the scopes setup in the zoom marketplace, etc.? Any insi...

I recorded a video in Studio and added it to a "Page". When I go back to Studio, the video isn't there. How do I find it? Why is it missing? Is there a way I can download from the "page"?

Dear Sir or Madam , I embedded an mov file in my studio, however I decided to delete it. I deleted it through my studio library and there is not anything but when I go to my courses then studio (choose submission type) it again shows the embedded lin...

In Studio, I click Insights, but do not see the Media Location drop-down which would allow me to see my students who viewed it.  Why is it not there?  And/or how can I get it?  If it helps, I embedded the video in an assignment and it does not seem t...

If you create a video in Canvas within the Announcements page (as recorded Media), where does the video get stored? I am unable to find the announcement video within Studio or Files in my course. I am interested in archiving all Announcement Videos (...

Do the files uploaded to canvas studio have to be a specific type of file? After uploading the file to the studio the three dots on the side which are used for options are not showing up so the files cannot be annotated currently. Why might that be? ...

Will the studio feature allow for this to link to speedgrader or put grades in the gradebook if assigned as an external tool? 

What do I need to do when a student's name is not offered when I am trying to share feedback created using a screen capture video?  I have 70 students and three students names did not come up when I started typing in the 'type to add people or groups...

I teach classes related to music and many of my studio videos include audio and video of musical performances. For these assignments, it is essential that the students listen to this music in real time, NOT at 1.5x or 2x the speed. I would LOVE the o...

When embedding a video from Canvas Studio, there is a toggle to turn on/off "Media Tabs." Has this become an all-or-nothing selection? For example, is it possible to turn on insights but disable comments? If comments are disabled, do the analytics st...

Hi! I'd like to understand how could we get a Canvas course collection id in Studio, through API calls. I have searched on both Studio and Canvas API guides, but have no luck in that. Has anyone made something similar to that?

I made a screen capture video using Canvas Studio. I then added comments to the video in order to show this feature. When I added a link to this screen capture video to a course announcement, the comments were gone. I want to use these to show in ord...

I'm having issues submitting videos that I record on Canvas. When I go to Canvas Studio I record myself but the videos take a long time to upload if using Canvas Studio or using an MP4 file

When submitting a video created on Studio in Canvas how can you embed the video and upload a Microsoft doc on the same assignment link 

I have no idea what the problem is with Canvas Studio Collections. I had a bunch of videos that students had commented on and I was trying to put them into collections. When I created the collections and shared them with the students, for some reason...

I have an instructor role in my course section and I am currently trying to create custom sharing groups in Canvas Studio. For some reason, when I type in the names of people in my course section their names don't show up. Other students names appear...

Is the Canvas Studio Screen Recording Tool supported on Apple Silicon Macs?

Hello- I"m having trouble launching a screen recording on Canvas Studio.  I have had luck in the past but am finding that is no longer working.  I have also checked my privacy settings and they are all correct.  Any help would be appreciated. Thanks!...

I would like to be able to download transcripts of videos I have uploaded to Canvas for a course I am the instructor for. When I click on 'Download' under 'Manage Captions' for a video I've uploaded, it downloads a zipped file. When I open/extract th...

Hey All, I have a student whose parents block YouTube at home. Is there a way for me to add YouTube to Canvas that will still work when the student is home? Could I upload it into Studio? Use the embed code from YouTube? Someone mentioned using Scree...

Hi, This might be a silly question, but assuming we have zoom already integrated into Canvas (happened before I got here), where would we get the zoom information in order to connect zoom and Studio? Can it be retrieved from the zoom LTI entry? Do we...

I am working with an instructor who is using Chrome to upload a lecture to Studio.  I walked through the process with him and after selecting the media file he gets the card for video showing Uploading; however, there isn't a progress bar and he has ...

Is there a way to post one Canvas Studio video in several groups, and let the comments be contained within the group? Not visible for other groups.

I just wonder if this is by design, that observers can't view Canvas studio videos with quizzes, when the video is embedded in a page.  No problem viewing a studio video that doesn't have a quiz. They see a Media Not Found error. Media Not Found erro...

Hello, How do I  permanently delete comments on Canvas Studio videos? When I remove a comment it says "This comment has been deleted". Is there a way to get rid of that? Right now it makes the comments look clunky.  Thanks! Tracie

Hello I am having trouble with canvas studio screen recording. I have the screen recording downloaded and everything works fine but when I go to screen recored it records only my home screen and not my powerpoint screen which is what I need recored. ...