View annotations in media

[NadineKim]

Hello,

I successfully added annotations in my video as per the instructions here. I can see them when I play the videos in Canvas Studio, but it is not appearing when I play the exact same videos embedded in Canvas. How can I fix it?

Thank you.

[Chris_Hofer]

Hi @NadineKim ...

To be sure, I assume that you are following the instructions in this Guide?  How do I add annotations to my media in Canvas Stu... - Instructure Community - 456910 (canvaslms.co...

And then when you embed your video into a page in your course, you're following this Guide? How do I embed Canvas Studio media in a Canvas cou... - Instructure Community - 1699 (canvaslms.com)

If you could maybe provide a bit more detail about your process, that would be helpful...thanks!

[NicoletteStaley]

@NadineKim I suspect that one of two things is preventing you annotations from displaying on the embedded videos in Canvas:

• the videos in Canvas are not embedded from Studio, but are media files in the course (that just happen to be the same videos are those in Studio).  If this is the case you would need to re-embed the videos in the course and ensure you were selecting the annotated videos in Studio
• you embedded the videos in Canvas from Studio prior to adding the annotations and are referencing the original version if the video in your course and not the annotated version.  In this case you would also want to re-embed the videos, but be sure to select the versions with annotations.