Video Deleted

[EmmaUpton]

I recorded a video in canvas studio and titled it “Abdominal Assessment.” It uploaded to studio, so I went to submit it and it was gone. What do I do? Is there any way to get it back without having to re-record?

[NoahBoswell · Accepted solution]

Hi @EmmaUpton ,

This can happen sometimes, unfortunately. Generally speaking, once a video fails to upload or process and it disappears, it is usually gone and it's not really possible to recover it. That's at least how it's been with my experience. That said, you will likely need to re-record your video again.

I hope this helps, sorry if this wasn't the news you were hoping for.

All the best,
Noah