Permanently Remove Deleted Comments from Canvas Studio

[traciebosket]

Hello,

How do I  permanently delete comments on Canvas Studio videos? When I remove a comment it says "This comment has been deleted". Is there a way to get rid of that? Right now it makes the comments look clunky. 

Thanks!

Tracie

[Chris_Hofer]

Hi @traciebosket …

I agree with you…that message does make the comments area of Canvas Studio look clunky.  Unfortunately, I’m not aware of any way to delete those messages from that view.  I wonder why Instructure made the decision to include that message every time a message was deleted rather than just deleting it altogether?  Maybe they have a way to retrieve it if the message was accidentally deleted?  Not really sure.  Hmmm…

[traciebosket · Accepted solution]

Hi @Chris_Hofer You might be right. Oh well, it doesn't hurt to ask! Thanks for your reply - Tracie