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If I (an instructor) upload a PowerPoint to my course, I (and my students) cannot download it. Usually, I upload a PowerPoint to a Module. It can then be accessed from the Module or from Files. However, if we try to download/export the PowerPoint, it...

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Last semester, I created German-language captions for a video clip in My Media and successfully embedded it into a course. This semester, I am trying to embed the same clip into a different course, but the captions are not showing up in the new cours...

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I am trying to import content from an archived course into a course. I do not want to import specific quizzes or assessments. I chose to select content and unchecked the quizzes/assessments that I did not want to import. They imported anyway! Any ide...

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How can I print/export to a PDF quiz questions with answer explanations? We have set up a number of quizzes, but I cannot figure out how to easily see the answer explanations along with the questions. Thank you!

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After the last update, some established instructors are not receiving about course updates.  Some new students are not receiving Canvas invitations.  Anyone else having intermittent communication issues? 

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I'm confused about a recent interface change. The option to delay an announcement is gone. It seems to have been replaced with "Available from" and "until" forms. These don't seem to work the same: I drafted and saved an announcement on 30 July, and ...

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My setup for each module is: 1) Note check (photo upload) 2) Discussion post 3) Quiz I have enabled the setting that students must work in sequential order. However, if I excuse a student from the note check in the gradebook, it does not unlock the d...

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Canvas has an option to make a file "only available to students with link" but does not explain how to provide a link to a student.Does anyone know how to provide a student with a link to a restricted file in the Files section on Canvas?

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I received a paper with a passkey copy to my class to receive the webtext. I am not sure how to obtain this. Can someone please help? Thank you.

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I am trying to find my LLED 401 course from Spring 2023. I have been on fellowship for the past year and I am just getting back to teaching the course this semester. I didn't know that the course would disappear while I was away. Can you retrieve the...

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I am trying to view a video embedded in canvas and it keeps saying "myclasses.tegrity.com refused to connect." i dont know how to fix this

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i am new to canvas so this may be a dumb question but i always see a percentage circle on peoples canvas and i do not have that 

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Hello all--My institution has adopted Simple Syllabus. I am struggling to find a way to link from within that Syllabus to other pages in my Course. One example: in the "Course Materials" section, I want to link to a page where I compiled some additio...

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Blackboard transferred over to canvas around 2022.  For prior students in 2021, how do we get access to those files to use for current course work?

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I always select and upload a photo for use as the course shell cover. Today, however, I tried several different image files (.jpeg) just as I had done before, but neither one appears after I click on "Update Course Details" in the Settings of the Can...

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I'm an admin at a grad school, and we are seeking a way to administer the "take breaks during a test" accommodation. A workaround suggested by another user was to just extend the overall time. However, in this case the student has up to 24 hours to t...

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Is there any way to resize the time intervals on the Weekly Calendar so that I can see the entire course without it being cut off? 

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When students log on to my course, they see various options on the left side. Syllabus, Modules, Pages etc. I don't want most of those. Instead I want to create a whole new option or at least be able to rename the sections. So instead of people havin...

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We have Lucid showing in all of our course nav without us adding it. Is there any way to set a default that any new features are hidden in the course menu until we want to expose it? The same thing happened when installing Badgr, and we had to edit e...

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Can you make it so that I can color code  (as an end user) different items in a Module to differentiate content from assignments? I've read the other suggestions for using emoji's to distinguish different types of content, but I want to be able to hi...

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Hi,   I have students grade each other's notebooks and have used Google Forms to collect their scores. I like using Google Forms because it creates an Excel spreadsheet, making it easy to transfer grades. How can I do the same thing in Canvas? Could ...

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When importing a quiz from an older course, how do I update the quiz from the old format to the new format? I'm still seeing it the old way and want to see the Build selection so that I can print the quiz and the key.

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Something happened and I wound up exiting out and cannot get back in to check the other few boxes so that this is marked complete.Would anyone know how I can reset this and start over? thank you

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Is there a system-level or course-level way to disable student assignment comments in Canvas? To my knowledge and testing, faculty are not notified of these comments. Please let me know if there is a way to immediately notify faculty when a student p...

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I just want to delete unused shells that are in my dashboard that have never been published. Does anyone know how? 

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 (in the hundreds) for changes to the course (even unpublished modules). How do I turn this off?

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I am not sure if this is possible, but I teach Spanish and in my class I have regular students that do not speak Spanish and some native speakers. In order for native speakers not to get bored, I give them a different assignment each week. I have cre...

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For admins:We allow our TAs to grade assignments, but we want to use the Gradebook Notes field to list accommodations, but we don't want the TAs to see the accommodations. Is there a way to restrict TAs from seeing the Gradebook Notes field but still...

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Currently several of our instructors have been encountering an issue when the 'Late Grading' policy button is toggled on. The system is automatically issuing deducted scores for unsubmitted assignments with a future due date. Is there anyone else exp...

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