Unwanted automatic logout of canvas

Espe_sepulveda
Community Novice

I'm a helper for a class and my teacher just got canvas and a new mail to login with. The mail works perfect in other tabs but when she logs into canvas teacher it automaticaly logs out, not being able to even log in once so she can put me as a helper for the class so i can edit the canvas

What can she do or how can I help her?

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