Star Guide Pop In - How do you remove that so it doesn't reappear?
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We have faculty who have completed the little star guide features for Canvas. How do you get it to disappear when they have done it? It keeps reappearing for her.
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Hi @AVPOO,
Happy to offer some help! According to this documentation, once the tour is complete or is dismissed (hitting the x on the top right) it should no longer pop up. Something that could impact this is how often you are clearing your browser's cache and cookies.
If the issue persists, I would suggest opening a ticket with our support team for further guidance. Our Support Team is trained in technical troubleshooting and has access to back-end resources and processes. Furthermore, if it is a bug in Canvas that is causing the issue you are seeing, our Support Team will be able to effectively troubleshoot and escalate to our engineering team. Let us know if this helps or if you have any outstanding questions!
