Speedgrader not loading: stuck on loading screen

[josiah_r_rippet]

To whom it may concern,

I am trying to grade an assignment in Canvas but the SpeedGrade screen is stuck on the Loading Screen. How do I get SpeedgGrader to work?

Sincerely,

Josiah Rippetoe

[kmeeusen]

Hi  @josiah_r_rippet  , and  Welcome to the Canvas Community!

I would simply close your browser, then reopen it and tray again!

Kelley

[KristinL]

Hi Josiah - I hope things are going well! Because there hasn't been activity on this discussion for a while, I'm going to mark it as "assumed answered" but it will not prevent you or anyone else from commenting or reopening the question.

[dhouston1]

Hi, all.  I'm trying to grade my first on-line test in Canvas.  There are some aspects of the test I need to manually grade.  However, when I try to look at the test in SpeedGrader I just get the message "loading" spinning and spinning now for about 10 minutes.  What's up?  One detail: when I first went into the "moderate" function of the test, I clicked on "submit" for the one student who has taken the test.  Maybe I shouldn't have done that?

Clueless.

(A few minutes later...)  OK.  I closed Canvas, reopened it and the SpeedGrader loaded fine.  Thanks!

[AntonioRayos]

Hello!

I am having the same problem. Clearing cookies and cached files worked before but not this time. I even tried opening Canvas in an incognito window, but it did not work either. What should I do? 

[JenniferTiller]

I did the same thing -- closed and opened browser; opened in new browser; cleared cookies and cached files; opened in an incognito window. Still spins.