Participation Dates Defaulting to Term

[KatieHolt]

We have some early start classes (1/6) before our semester starts (1/27) and the shells have the correct course dates that are being pulled from ILP that keep having the "Participation" dates defaulting to "Term" (1/27) rather than "Course" (1/6).

I've already looked and confirmed with Ellucian that the course dates are being pulled correctly from our SIS into ILP and from ILP to Canvas (it's shown in Canvas under the "Course" dates) but Canvas keeps defaulting the shells to the term dates so active student's don't have access to the shell.  Canvas has confirmed, too, that the "Course" dates should be overriding the "Term" dates.

This happened to 11 of our early start classes (that has been reported) and twice in two days for one course in particular. 

Other than going in manually and checking each early start course every day, is there a global setting to override the "Term" date or is this a bug on Canvas or Ellucian?

[chriscas]

Hi @KatieHolt,

This sounds to me like a bug in Elucian ILP, but it's hard for me to say for sure.  We use Banner, but we developed a custom scripted process to get info from Banner to Canvas way before ILP was ever a thing, and since our solution works so well for us, we haven't ever thought about adopting ILP.  With that being said, not only to dates need to be set, but I believe the course[restrict_enrollments_to_course_dates] API parameter has to be set to true to effectively change the participation from term to course via the API.  It sounds like that is the think ILP may be missing right now.  I'd definitely suggest reaching out to Ellucian to see if there is something they can adjust or maybe a switch or something you can change on your own to make that happen.

Hope this helps!

-Chris