Page not loading

[MiguelSan05]

I am able to log into my canvas account but whenever I log into my account on a computer the tiles won't load and I'm not able to access my classes unless I use my phone I have tried several browsers and computers but I have had no resolution to my issue.

[Chris_Hofer]

@MiguelSan05 ...

Have you tried clearing your browser history/cache, closing your browser, then re-starting the browser?  Have you ensured that your browser is up-to-date?  I've found that both Google Chrome and Microsoft Edge work well for me (I mainly use Edge on my Windows 11 laptop).  Check out these Guides:

• How do I clear my browser cache on a Mac?
• How do I clear my browser cache on a PC?
• What are the browser and computer requirements for Instructure products?

If none of these options are working for you, I'd suggest reaching out to Canvas Support to see if they could be of help:

• How do I get help with Canvas as a student?
• How do I get help with Canvas as an instructor?

Hopefully one or more of these links will be of help to you.  Please keep us posted here in the Community...thanks!