Notifications for @ Mentions Not Working

[MatthewMoscato]

Hello, As the heading say, my Notifications for @ Mentions are Not Working.

I checked the guide for solutions. Also, I confirmed my notification settings are marked (ticked to receive a daily summary) and they are--in both my global as well as course sections I teach. And my email address in my settings looks good (star, not any red flag or exclamation mark). I get Canvas notifications fine for other things, like my message inbox.

Separate issue probably, but weirdly when I try to type a mention to @ somebody on my end the drop down appears but then the feature breaks when I click on any of the available names--i.e. the mention to auto-complete either does not auto-complete anything and leaves nothing or only whatever letters I manually typed.

So it seems something is going on wrong w/ the @ mentions on both ends of the user experience.

Sys., etc: Microsoft 365, updated Firefox desktop browser w/ blockers turned off and cookies allowed

[Ron_Bowman]

@MatthewMoscato -

I was just looking at the unanswered questions and saw this one.  That is strange behavior.  I do not have an answer, but I am replying to pull this back to the top to see if someone else may have an idea.  

You may have to get in touch with Canvas support to figure out this issue.

Ron