Global Navigation bar not working properly
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11-18-2022
09:04 AM
Whenever I click the courses or groups tab, it doesn't do anything. Also, at the bottom of my dashboard, it doesn't show my tasks. But when I'm in incognito mode, my canvas works properly.
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11-18-2022
09:41 AM
Hi there, @ANDITACSUAN ...
That sounds a bit strange. Have you tried switching browsers to see if things work better? What about clearing your browser history/cache? Here are some links for you to try:
- Download an up-to-date version of either Google Chrome or Mozilla Firefox.
- Check if your browser meets the minimum system requirements: What are the browser and computer requirements for Instructure products?
- Clear browser history/cache. Once you do this, close out your browser, re-start the browser, and then log back in to Canvas to see if anything has changed.
If none of these options work, you might want to reach out to your school's Canvas administrator and/or Canvas Technical Support (How do I contact Canvas Support? - Instructure Community).
I hope one or more of these things might be of help to you! Keep us posted...thanks!