Finish registration process email not received

[Leslievatne88]

Hello - I see others have had this issue. I have tried the solutions offer to no avail e.g. looked in spam for the email, checked user settings for my Canvas account. 

What else can be done?

Thanks!

Leslie

[chriscas · Accepted solution]

Hi @Leslievatne88,

In this situation, I'd recommend that you contact the Canvas team at your school/institution (usually in the eLearning / IT / Digital Education areas).  They could usually create an account manually for you to get things working.  If your teacher is just using the free-for-teacher version of Canvas somewhat unofficially though, your school wouldn't be able to help.  in that case, please let us know and we can move this post over to the free-for-teacher area of the community where there is a chance someone there could offer assistance (but not guaranteed).

-Chris