Classic Quiz edited question not updating for students
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
This is the first time experiencing this, and I'm wondering if anyone else in the community has seen it happen.
My team has very specific requirements for exams, so the process by which we administer them in Canvas is unusual. Students have to handwrite and submit a scanned copy of their work, but the exams have to be proctored, so we are using Proctorio.
To maintain consistent settings between exams, we import a quiz from a template course, which includes boilerplate placeholder text in a file-upload question, which then gets updated when faculty provide us with quiz details.
My colleague has been importing the template, setting the appropriate dates and times and publishing the quiz so that students will see when the exam will be available well in advance of receiving all instructions from faculty, but he will keep the available-from date set to the future, so that students cannot access the quiz with the incorrect boilerplate text.
There have been several instances this semester where students are seeing the outdated question in the quiz even though we have updated the text in advance of the available-from date. Given how many instances there are, I suspect it isn't because students are navigating to the quiz super early and just leaving it open in their browser.
We haven't been able to nail down the cause of the error, but it is reflected in SpeedGrader—the placeholder text is there in the file-upload question but in the published quiz it is the correct, edited version.
Until we've identified the cause, I've advised my colleague to not publish quizzes until he has the correct text in place, but I'm wondering if anyone else has encountered this kind of situation.
