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02-11-2024
10:51 PM
I have signed into my canvas and authorized it too. But I see that My media option is not available at all. I need My Media to add a new app and download it. Please help
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02-12-2024
07:18 AM
Hi @SowmyaKarthikey,
Can you provide any more info about your question/request? If you're referring to a menu item called "My Media", that is generally associated with a 3rd party add-on called Kaltura. Kaltura is not made by Instructure, so it would be a separate purchase which your admin team could integrate with Canvas if they wished. If you're referring to something else, please let us know so we can provide a different response.
-Chris