Canvas RCE not giving option to insert images

[WyattRiley]

Hello, I am unable to post images to my Canvas course. I was not the one who set it up so maybe theres like a button I can click or an option I can toggle but I am not sure.

When I try the sample canvas the options to post images are there.

However, on my course in the RCE I am missing every button between "links" and "align", meaning "images", "record/upload media", "documents" and "apps".

I have tried Chrome, Fire Fox and Edge Browsers all fully updated and there is no difference.

[WyattRiley]

Screenshot 1 is how my Canvas looks, screenshot 2 is how the sample one looks (and how I want mine to look)

[nwilson7 · Accepted solution]

@WyattRiley Not sure if this is the issue or not but have you checked with the Canvas admins at your school?  I know they can block the media upload in courses and may have blocked it in the account the course that is not working is in.  I am not aware of a way to block the images and documents the same way but maybe they have with JavaScript or something.  Just thought I would mention that because we block the media uploads as we have 3rd party tools for that and don't want faculty filling up their course storage with stuff that should be stored somewhere else.

Good luck!

-Nick

[WyattRiley]

That could be it, this is my first time using Canvas so Im not sure what is possible or what isnt. I will check with the people who started the set up and see if they did anything there. Thank you Nick!