Canvas/Firefox 125.0.3

[GuiltlessChaos]

Hello all,

I am a student currently stressing about midterms and final project submissions which was not help by an incompatibility with the Firefox update released just this last week.

Multiple pages including "Files" and "Assignments" just won't load. and when I managed to find an assignment link from the "Grades" page that did work, my submission did not seem to process.

I would've come to see if anyone else experienced this but when I have switched over to Chrome it was fine. This works for the time being but I do generally prefer Firefox and would love to see compatibility restored.

Thanks,

GuiltlessChaos

[Chris_Hofer · Accepted solution]

Hi @GuiltlessChaos ...

If you haven't done so already, I'd suggest reporting this to Canvas Technical Support.  You can submit a ticket by following the steps outlined here:

How do I get help with Canvas as a student?

[VanceArocho]

The "How do I get help with Canvas as a student" isn't working for me, I get the following error message:

The message you are trying to access is not available.

[Chris_Hofer]

Hi there, @VanceArocho ...

The Help Guide for students and instructors was combined into one Guide a while back, and so you can now find that information within this link:

How do I get help with Canvas?