Can't add teachers to courses.

[danielle_cleary]

I am a top level admin at my institution with all Canvas permissions and currently I cannot add any teachers to any courses. I follow all the usual steps and it takes me right to the end and when I click add the teachers do not appear in the course. 

Is this a current known issue with Canvas? If not, how do I fix this? 

Thanks so much,

Dnaielle 

[paul_fynn]

Hi @danielle_cleary 

can you add a screenshot and redact the user details please ? Someone may be able to advise.

best

Paul

[danielle_cleary]

HI Paul,

I did a Studio Capture of the issue and have escalated it to Canvas Support. We are not able to add any users to any courses, students, TAs, Teachers etc. 

Regards,

Danielle