Anyone else irritated by Canvas Survey?
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I saw a banner to participate in a short Canvas Survey: So, I thought "Sure, yes, Canvas! Finally, I have so much feedback to give! Let's make this a better LMS!"
And then I took the survey, it asked me to rate how much I trusted Canvas on a Likert type scale. And then it asked me "What do you like about Canvas" which I answered. And then the survey was over.
Umm...wait just a minute. I would like to provide meaningful feedback, Canvas. Instead I wasted my time to contribute to a survey where no negative feedback could be provided. There was nothing at the end of the survey to follow up or add additional comments. I am really disappointed in Canvas.
If you see this notification to take a survey, just note that your only opportunity to provide feedback will be a question that manipulates you into only providing positive feedback.
Solved! Go to Solution.
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Hi @CC19 -
I'm sorry that you're frustrated with the survey process.
What I understand is that if you provide a low rating to the initial question, you're encouraged to provide feedback that would increase your rating in the future. If you provide a high rating, you're encouraged to share how/why things are going well. I feel that Instructure does not have a reason to manipulate survey responses. The company needs to know what people like about the products and services and what they don't. 🙂
If you're curious to learn more about the survey itself, how it's built, and how it's analyzed, please read
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Hi @YoshieRosales,
I'm not sure if you meant to post this in a class discussion or something, but you've posted it as a reply to another post here in the global Canvas Community. It doesn't quite seem like this is a response to the original post, so I thought I'd let you know you may have posted in the wrong location. Apologies if I have somehow misinterpreted your intent.
-Chris