[Account Settings] Institution-assigned and default email management features
Our institution’s email communication policy mandates that email from university entities should be directed to university-provided email addresses for all students, faculty and staff. This includes key communication from university-managed applications such as Canvas LMS. This causes some difficulties with how Canvas currently handles email addresses. Currently, Canvas users can replace the institution-assigned email with their own secondary email address in the default email position. While the institution-assigned email address cannot be deleted or modified by the user, it remains dormant and cannot be used by Canvas for contacting users by email. Additionally, Canvas does not include a way of contacting all users by email with important administrative information during times when they are not enrolled in a course in an active term. This means we cannot include, for example, students and faculty who are away for summer break, even if we want to with important security information, etc. This is a particular concern with faculty, who may be actively teaching, learning or working with content in Canvas within manually created courses, but are not considered “active” because they have no classes active in the current term(s).
We would like Canvas administrators to be able to configure how Canvas LMS uses the institution-assigned email address to get key administrative and system information to users. The following features and options would help us to do this:
☑ Do not allow users to change their default email address
This setting would be found in top-level account settings and would block users from selecting a different default email address from the institution-assigned email address as the default. This setting would not prevent users from setting up secondary addresses, as currently permitted with user account notification settings, but would allow us to keep a user’s institution-assigned address in the default position.
☑ Send this Global Announcement to the default email address for all active Canvas users
This option would be included in top-level Global Announcement setup and would let Canvas administrators send key information to all account holders’ email addresses, regardless of their notification preferences.
☑ Send this Global Announcement to the default email address for Canvas users enrolled in active courses only
Option would be included in top-level Global Announcement setup and would let Canvas administrators send key information to account holders’ default email addresses if they are currently enrolled in a course in an active term, regardless of their notification preferences.
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