LDAP Authentication - Verify TLS issues - Failed to Bind

jabetrue
Community Explorer

Hi there - we are trying to update our LDAP SSL cert with the new "Verify TLS" requirement enabled and when I test authentication in Beta and Test it is failing. My LDAP server admin can't seem to identify any problems - we use the same certs with other applications without issue. Unfortunately I know nothing about the authentication side of things.

I'm getting nervous because our current cert expires in a week and we have been unable to resolve this issue for quite some time. Thanks so much for any help or guidance you can provide. 

When I upload the cert everything looks hunky dory

Screen Shot 2023-09-11 at 11.12.56 PM.png

But when I save and test authentication we get these failure messages:

Screen Shot 2023-09-11 at 11.13.23 PM.png

 

Labels (5)
0 Likes