tiles on dashboard are blank

Jump to solution
a_f_carter
Community Novice

when signing in to canvas my dashboard tiles are blank, without colour and are flashing. when I click on them nothing happens I can only access the content  by using the menu on the left hand side, going through pages or files

0 Likes
1 Solution
Bobby2
Community Champion

Hi  @a_f_carter  Welcome to the Canvas Community. 

 I'm wondering it is a browser issue. This has happened to a few people lately. 

Check your device compatibility: What are the basic computer specifications for Canvas?  
Check your browser compatibility: Which browsers does Canvas support? 

Note that *Internet Explorer 11 is not a supported browser.*
Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? , but your school’s support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance. 

This might also be handy Computer Readiness Test: OEI Online Readiness Tutorials 

Sing out if you need a hand.

View solution in original post