dissapeared grade and I could not get it

[Shirley7951]

I am a student to use canvas. From the last week, I began to be unable to see some my grade. Canvas email me to make me know the grade has been submitted , but when I check the net , I could not see it , and the grade of one of my assignments disappeared sometimes I did not know. My pro see they can see my grade, but I could not get it ,why???

[kmeeusen · Accepted solution]

Hi @Shirley7951 

You have asked your question in a global community of Canvas users much like yourself. As such, we can only access our own courses and accounts, and are unable to access or troubleshoot your courses or answer account-specific questions.

You said you checked the "net", but did you check your actual Canvas courses? See How do I view my grades in a current course?

Otherwise I would suggest submitting a support ticket to Canvas. Learn how at How do I get help with Canvas as a student?

Good luck,

Kelley