Why am I having so much trouble uploading images to my quizzes?

[spawlowski]

Why am I having so much trouble uploading images to my quizzes? This is a recent issue - I never had this problem last year. I will upload it, it shows on the upload screen, but nothing is added to the quiz question. This is an intermittent problem, and it is very frustrating.

[Chris_Hofer]

Hello  @spawlowski  Welcome to the Canvas Community.  Thank you for posting your question.  Out of curiosity, have you tried contacting the folks at the Canvas Help Desk to report this issue?  If not, I would encourage you to do that by clicking on the "Help" icon on the left side of your global navigation bar: How do I get help with Canvas as an instructor?  Once you've contacted the Help Desk staff, please come back to this topic to provide an update so we might learn what the Help Desk staff has to say.  They may need to escalate your issue to have their engineers look into this more for you.  Thanks, and looking forward to hearing back from you soon.

[kmallen]

I think this is a known bug with the new RCE.

[dm_long_syd]

I am having the same problem as Shana. Only started a week ago - have never had the problem before. Says that the image has been successfully uploaded but only a yellow dot appears in my quiz (and it's happened in Modules and pages too) where the image should be.