What does "rate limit exceeded
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"rate limit exceeded"
What does this mean in reference to authorizing google drive?
Solved! Go to Solution.
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This is happening to us too. We've received two reports of errors when starting collaborations and getting the "Rate Limit Exceeded" in the stacktrace.
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This is what we received from Support:
"Thank you for contacting Canvas Support! Happy to help!
Since Collaborations work with a tool outside of Canvas (Google Drive/Docs, in this case), they occasionally have hiccups that stop them from working every now and again, and usually, switching web browsers or even just refreshing the page and trying again solves the problem.
Were you able to get it to work by trying again? Or is this still giving you trouble? If so, then please try clearing your browser's cache and cookies, using the guide below:
MAC: https://community.canvaslms.com/docs/DOC-10708-67952720330
PC: https://community.canvaslms.com/docs/DOC-10707-67952720331
If you have any further problems, please do not hesitate to contact us by replying to this email and we will be more than happy to further assist you."
Robbie
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