What do I do if my Canvas dashboard is not loading any of my classes?

[rmn01020]

My canvas for the past few days has not been working at all. It comes up with my classes in the dashboard lighting up in all white and never stops loading. I can not access any of my material for any of my classes.

-Ryan

[Robbie_Grant · Accepted solution]

ryan,

Here are some troubleshooting steps you can try:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

Robbie