I don't have files or links on any of the posts in my course. Is that because i am using a Mac?

[mwhelan1]

i have a macbook and i got on the my course, my professor said there should be links under the assignments but i have no links and when I open a tab on the options they are all blank.

[Stef_retired · Accepted solution]

Hi,  @mwhelan1  Welcome to the Canvas Community! 

1. First, please check the version of Safari you're using (by clicking on Safari at the upper left and then About Safari) to ensure that you're using Safari 11 or 12. If you're not, you'll need to update your browser to the latest version. (I've assumed you're using Safari on your Mac; if you're not, skip to #3.)

2. If you're already on the latest version of Safari, clear the cache and cookies in the Safari browser, close and then relaunch the browser.

3. Last, try switching to a different browser. Canvas works quite well on a Mac through Chrome, and Firefox works well also. Here's a list of supported browsers:  Which browsers does Canvas support? 

If this doesn't resolve the issue for you, please contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

[mwhelan1]

how do i update my Mac? when i go to the updates it doesn't say that my mac needs updated. Its only updated to the 10.1

[Stef_retired]

 @mwhelan1 ‌, unfortunately, it sounds like your Mac is too old to support later versions; 10.14.6 is the current version.