Hi @gdeleon Welcome to the community! It seems you've had an account for a while, but this is your first official posting.
Congrats on migrating over. It's gonna be crazy, but it'll be fun. Use the Community as a resource for everything- it saved me when I took on the LMS Admin position at my institution. Definitely check out the Canvas Engagement Strategies group! Its chalked full of good content that will be super helpful as you navigate your migration over to Canvas.
While I didn't manage the migration, taking it on meant being prepared for anything and everything. The FastTrack: Canvas Admin Series was GREAT for me getting started. From there, the original Canvas FastTrack Series was great, too.
Also, I LOVE the Guides: Canvas space. Literally everything you need at your fingertips. If they had a "I ❤️ the Docs Team" shirt, I'd wear it everyday.
All all seriousness, the common questions like "How do I login?" "How do I reset my password?" "Where are my Courses?" are always going to come up, and in multitudes. If you have some training that you can quickly hyperlink and send out to answer, it'll save you heaps of time. I usually went about explaining how to do it, and hyperlinked to a Guide so not only do they have my explanation that is specific to our school's instance, but we also have a link to the Community so they can go and explore, themselves!
There are a lot of ways to go about it, but in the end, do what works for your users. If a 30 second screencast showing how to do something in your instance is how they'll learn best, collect some of those, host them to Vimeo (being FERPA compliant, of course. Use mock students, mock courses, but your Institutions instance), then send them out. Have a "Canvas Camp" a couple weeks leading up to it so people are prepared. There are tons of ways to do it, but have FUN. Maybe see if you can score some swag from your CSM. It might get people a little more excited.
Happy hunting! As always, use the Community for a sounding board for advice and enjoy!
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