Error Messages for uploads

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jyoung9
Community Novice

I am attempting to upload PPTs into a module but get error messages frequently. The files are not large but it says "Failure to Create New Item" when I attempt to attach/add the PPT.  This doesn't happen with all but some PPTs.  Thanks in advance!

1 Solution
Robbie_Grant
Community Champion

 @jyoung9 ,

You did not happen to mention which browser you are using.  If this just recently started happening, you might have been using IE 11.  I would recommend switching to Chrome or Firefox.  If you are not using IE (or Edge), then I would recommend opening a ticket with Instructure Support from Help > Report a Problem.

Robbie

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