Error Messages for uploads
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09-03-2019
08:38 AM
I am attempting to upload PPTs into a module but get error messages frequently. The files are not large but it says "Failure to Create New Item" when I attempt to attach/add the PPT. This doesn't happen with all but some PPTs. Thanks in advance!
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09-03-2019
11:27 AM
@jyoung9 ,
You did not happen to mention which browser you are using. If this just recently started happening, you might have been using IE 11. I would recommend switching to Chrome or Firefox. If you are not using IE (or Edge), then I would recommend opening a ticket with Instructure Support from Help > Report a Problem.
Robbie
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