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A parent contacted me and told me that her son is not able to login to Canvas. When I looked at his account, it showed that "Last Request" was today at 1:25 pm, which was just 30 minutes ago. Does "Last Request" mean that he actually logged in successfully, or could that mean that he attempted to login? I just want to confirm this before contacting the parent again. Thanks.
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So I contacted the mother and she said that her son logged in but she doesn't know how..... case closed!
Hi rpsimon
Last request is an attempt to log in. Did you note what browser the student was using? Attempts to log in with IE 11 are being redirected to a "Use a different browswer............" page, so that might be the cause.
Let us know what you find out.
Kelley
So I contacted the mother and she said that her son logged in but she doesn't know how..... case closed!
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