Canvas issue
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09-02-2019
02:19 PM
Hi, my canvas page seems to be done and has been for about 4 days now. It is becoming a little inconvenient trying to keep up with my courses and do assignments, discussions boards, etc. It appears that nothing on my canvas is loading so I am thinking it is a web connection. Immediately before this began happening, my canvas displayed a message up top about a web browser. Has anyone experienced this before? If so, I'd truly a appreciate your help please.
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09-02-2019
02:26 PM
Hello, @khodges Welcome to the Canvas Community! Here are some troubleshooting steps you can try:
- Check your device compatibility: What are the basic computer specifications for Canvas?
- Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
- Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
- If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.