Canvas Not Woking

[matteom]

None of my current classes are being shown on my dashboard, and when I do manage to get to a specific class's page  none of the files or documents associated with the class pop up.

[Stef_retired · Accepted solution]

Hello,  @matteom  and  Welcome to the Canvas Community! Please try these troubleshooting steps:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support?  (Note that Internet Explorer 11 is not a supported browser, and if you're using IE11, you should have been automatically redirected to a page providing additional instructions.)
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS. If Chrome is giving you issues, switch to the latest version of Firefox.

If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.