Hi Kristen,
I can't say for sure what the problem is, but video can take a long time to upload depending on how long of a recording you made and what kind of network connection you have. Most residential internet providers have a very slow upload speed compared to the download speed. The want you to be able to stream (fast download) and watch a movie, but are not as interested in letting you upload videos or any content to other systems. So, it's possible you might just need to keep waiting. Aside from that, you might contact Canvas support about the issue by clicking Help on the left side of Canvas, and selecting Report a Problem.
Rick
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