Hello @Gonzoscarpet ...
I have never heard of VideoThread or Brightside. Neither of those terms are familiar to me within the Canvas environment, so I am assuming that your course is using some sort of third-party integration(s). I would recommend that you reach out directly to your instructor or someone from your school's Online Learning/eLearning department to see if they might be of help. You can contact your instructor by following this Guide: How do I get help with Canvas as a student?.
I hope this will be of help to you. Let Community members know if you have any other questions about this...thanks! Take care, stay safe, and be well.
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