[ARCHIVED] Unable to view all content

[ioelaiho1]

Some information doesn't load onto my computer. I'm using an older Dell XPS with Windows Vista.  How do I view all content? Or is my browser too old?

[Stef_retired · Accepted solution]

 @ioelaiho1  Welcome to the Canvas Community! I'm sorry to say that your old hardware does not meet the technical requirements for accessing Canvas. Please refer to What are the basic computer specifications for Canvas? So if you can't upgrade the computer to at least Windows 7 and then update the browser (preferably Chrome) to a supported version listed in Which browsers does Canvas support?, you might be able to access some things sporadically, but your experience will be significantly degraded.

Are you a student? And if you are, do you have access to a mobile device on which you can install the Canvas Student app? These resources should help you get started on your cell phone, as long as it is compatible: https://community.canvaslms.com/docs/DOC-4048 

Good luck, Irene! Be well.