[ARCHIVED] Trouble Accessing Canvas Dashboard

[w0641020]

I am unable to access my Dashboard on Canvas.  I can access everything else it seems.

Is there something I can do or just wait for it to show up?  It is taking long.

I looks almost as if it is just slow.  I had to go through the Courses tab to get to my home page. I thought it was maybe a pop up blocker but clicked to allow all pop ups from Canvas.

[Bobby2 · Accepted solution]

HI  @w0641020 ‌ and welcome to the Canvas Community.

It looks like this could be a browser issue.

Here are some ideas for you to try:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student?, but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.
• There may be some other reasons that you cannot access your courses in Canvas...some of which are outlined here: Why can't I access my Course as a student? 

Sing out if you need a hand.