[ARCHIVED] Studio Insights Not Working

[gaddd]

Why are my students' views not showing in Studio's Insight?  They are showing in previous videos within the same course.  Is there a current glitch?  

[Chris_Hofer]

Hi @gaddd ...

Hmmm, that doesn't sound like normal Canvas behavior.  Have you, by chance, reached out to Canvas Support to see if they'd be able to log into your course(s) with you to look at your Studio insights and do some troubleshooting?  That's where I would start with a question like this.  How do I get help with Canvas as an instructor?  Please come back to this topic once you've contacted Canvas Support to provide us with an update so we know how this was resolved for you...thanks!