I am having trouble making a conference call to one of my students. On their device at home, when they go to join the conference, this notification comes up. I'm not sure how to assist them?
1 Solution
Hi @kathryn_thomas 
Nice to see someone from Tassie here.
I assume this is the family device of one of your students? If so they will need to follow the instruction and use Safari. Or ask them to use Chrome, I prefer that anyway.
As you are in a DoE Tas school you can access this playlist about conferences. I hope they help. We are having a Canvas Conversations session tomorrow at 3:30pm. The link to that is here - link.
Sing out if you need a hand.
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