Celebrate Excellence in Education: Nominate Outstanding Educators by April 15!
We've had an integration with One Campus break because (I think) the email address associated with the developer key became inactive. Does that email really control availability of the key? If I change the email to an active account is that all that needs to be done? It looks like the key stayed the same. I don't see anything in the documentation about this. Thanks for any insight.
I would like to know how do I add an admin key to get to the developer keys
The Owner Email in the Developer Key settings shouldn't affect anything. That field is optional and I think its main use is to provide a way for you to list a contact/support email in the tool settings for the vendor that is associated with the key.
Is the One Campus integration using an API key version of the Developer Key? If the integration was authorized using a user account that was recently deleted and/or had admin rights removed/changed it could have broken the integration. If you do need to re-authorize the integration, you may want to create and use a generic user account (if you haven't already) with the necessary admin permissions so the authorization isn't tied to a personal user account. We discovered this was the issue for one of our integrations that unexpectedly stopped working.
To participate in the Instructure Community, you need to sign up or log in:
Sign In
This discussion post is outdated and has been archived. Please use the Community question forums and official documentation for the most current and accurate information.