[ARCHIVED] Prove emails and attachment timestamps

[liumelinda]

Hello, I recently had a midterm and needed to email the course coordinator because I couldn't submit my work. The issue was that I sent the email at 9:02, just 2 minutes after the deadline but the instructor said he received it at 9:14. Is there any way to download the email or prove that there was an attachment on my email on Canvas to prove that the email was sent at 9:02? He requires solid evidence, and screenshots do not count. 

[kmeeusen · Accepted solution]

Hi @liumelinda 

It is very likely that you may have sent it at 9:02 but the instructor did not receive it until 12 minutes later, as that could simply be transmission and processing time.

However, Canvas does not have email, so I suspect you used your school's email account. You will need to take this up with your school.

I will tell you, in all honesty, I do not this you will win this argument with your instructor or Course Coordinator, regardless of how fair or unfair this might be.

Good luck (and I truly mean that),

Kelley