[ARCHIVED] Profile photo disappears

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ferdinand_dagma
Community Novice

My profile photo is gone. I don't know what happened. I tried to edit it but still the photo does not appear not matter how I tried replacing my photo. What seems to be the problem?

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Chris_Hofer
Community Coach
Community Coach

Hello  @ferdinand_dagma ...

It's possible that your school has a policy in place to use school-issued photos instead of individuals adding their own personal photos.  I'm not sure if that is the case for you, but it's a possibility.  You'd need to check with your school's local Canvas administrator or someone from your school's Online Learning/eLearning department to see what policies they may have in place about that.

I hope this will help a bit, Ferdinand.  Sing out if you have any other questions about this.  Be well...stay safe.

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