I would give them a mixed review. If I scored from 1-5 with 5 being the best I would grade them a 3.5. I am happy with the basic functionality, reports, registration and for the most part the Canvas Sync. What I do not like is how students cannot un-enroll after the course starts. We also have had some sync issues every once in awhile. I have also had two occasions where their support has been unresponsive. One in which my registration was down for an entire week. However we have had many other cases where they have been a huge help and very responsive. If Canvas integration is your #1 priority then GSMU is the main player and I believe the best available solution. I think they are the only registration service with an Alliance Partnership. They have also been "stuck" in an upgrade of their software over the last two years. The new stuff looks great but it is slow in changing everything over. I don't think Canvas Catalog is quite there yet as far as support waitlists, automated emailing etc. I would be happy to answer specific questions if you have any.
Pros
-Automated email
-Certificates
-Easy registration
-Canvas registration sync
-Email course participants
-Course creation and copy
Cons
- Training on the backend
- Multiple interfaces due to upgrade
- Spotty support
- Cancel registrations after course starts
- No grade pass back (They say this will be out in fall)
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