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[xt2254]

My SSOL shows I am registered for my course but canvas still shows that I have no course added. Is there a lag between the two? Thank you.

[Stef_retired · Accepted solution]

 @xt2254  Welcome to the Canvas Community!

Yes, there typically is a lag between when a student registers for a course through the school's portal and when the school adds that course to a student's enrollments in Canvas; the time and process vary from school to school. If you don't see the course for which you've just registered within one business day, reach out directly to the school registrar or student services department for more information.

[xt2254]

Thank you for the clarification. I registered for class this morning as there were some issues with my SSOL account that just got resolved. Since the course I register starts today, is there anything you could do on your end to refresh the system? I know it hasn't been 24 hrs, but it would be super helpful if I can join today's lecture. Thanks again.

[Stef_retired]

 @xt2254 , when and how courses are made available to students is controlled by the local admin at your organization based on school policies and procedures, so please use the contact links on Office of the University Registrar | Columbia University in the City of New York to ask the school.

[xt2254]

Stefanie, thank you. I was able to contact my advisor and the IT team to add me on their end. Many thanks.

[Stef_retired]

 @xt2254 ‌, I'm delighted to hear that you were able to get this sorted out, and thanks for letting us know!

Stay safe, be well, and keep learning.