[ARCHIVED] Name Change

[coxro]

I recently changed my last name.  I can not get into my old CANVAS pages with my old name because the district deleted my old email address.  However, my students can still see my old CANVAS pages with assignments, modules etc.  I have yet to hear back from anyone from CANVAS on how to solve this dilemma.  It is impeding me from doing my coursework with my students.

[Chris_Hofer]

Hello there, @coxro ...

This sounds like an issue that you'll actually need to address with your school's local Canvas administrator or someone from your school's Online Learning department.  They would be they best ones that could investigate this issue with you and hopefully find a resolution.  It may be something related to how your school sends names from the SIS (Student Information System) to Canvas...if that is how your school sets things up.  Community members here wouldn't be able to look at the specifics of your request with you, unfortunately, because we do not have access to your school's Canvas environment or your course(s) in question.

I hope this will help a bit...good luck!  Take care, stay safe, and be well.