[ARCHIVED] Logging into canvas

[dewan]

Why can't I log into canvas?

[Bobby2 · Accepted solution]

Hi  @dewan  Welcome to the Canvas Community.

Here are some troubleshooting steps you can try:

• Check your device compatibility: What are the basic computer specifications for Canvas?
• Check your browser compatibility: Which browsers does Canvas support? Note that Internet Explorer 11 is not a supported browser.
• Try a different browser. The latest version of Chrome works great in both Windows and MacOS.
• If none of these methods solve the problem, contact Canvas Support. General instructions are in How do I get help with Canvas as a student? but your school's support setup might vary somewhat, in which case ask your local IT Department for additional troubleshooting assistance.

I hope one of these works for you.

Sing out if you need a hand. 

[stuart_ryan]

Hi John,

In addition to what Bobby recommended, if you are still unable to access Canvas after those steps, please reach out to your institution's support via Saint Xavier University Home 

I hope that helps!

Stuart